Privacy Policy

Crêapan is a brand belonging to Cérélia Netherlands B.V. Therefore, this privacy policy has been drawn up by Cérélia Netherlands B.V. Your personal data is processed by Cérélia Netherlands B.V. because you use our services and/or because you provide us with this information yourself.

Cérélia Netherlands B.V., registered at Baanhoek 186, is the Data Controller responsible for processing personal data as described in this privacy policy.

Contact details:

Cérélia Netherlands B.V.
Baanhoek 186
3361 GN Sliedrecht
+31 184 444 800

Personal data we process

The following is a list of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Location details
  • Data regarding your browsing history across various websites (because this company is part of an advertising network, for instance)
  • Internet browser and device type
  • Cérélia Netherlands B.V. analyses your browsing history in order to improve the website and to tailor the range of products and services offered to suit your preferences.

Our website and/or service does not seek to collect data about visitors to the website who are under 16 years of age, except where they have parental or guardian consent. However, we are unable to check whether a visitor is over 16. We therefore recommend parents follow their children’s online activity closely, in order to prevent data about children being collected without parental consent. If you feel we might have collected personal information about a minor without this consent, please contact us at and we will delete this information.

Purpose and legitimate basis for processing personal data

Cérélia Netherlands B.V. processes your personal data for the following purposes:

  • So that we can call or email you if necessary in order to provide our services
  • Cérélia  Netherlands B.V. also processes personal data where we are legally required to do so, such as data needed for our tax returns.

Automated decision-making

Cérélia Netherlands B.V. does not make decisions based on automated processing relating to matters which might affect anyone significantly. These are decisions made by computer software or systems, where no human is involved (such as a Cérélia Netherlands B.V. employee).

Retention times

Cérélia  Netherlands B.V. will not store your personal data longer than strictly necessary to achieve the purposes for which it was collected. We store personal data for 5 years.

Sharing personal data with third parties

Cérélia  Netherlands B.V. will not sell your data to third parties and will only share it where necessary for performing our agreement with you or to comply with a legal obligation. We set up processor agreements with any companies who process your data on our behalf, to ensure an equivalent level of security and confidentiality for your data. Cérélia  Netherlands B.V. is still responsible for such processing.

Cookies and similar technology we use

Cérélia Netherlands B.V. uses functional, analytical and tracking cookies. Cookies are small text files stored in your computer, tablet or smartphone browser when you first visit this website. Cérélia  Netherlands B.V. uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and so we can optimise it. We also set cookies which keep track of your browsing history, so we can offer customised content and advertising. We advised you previously about these cookies when you first visited our website, and asked for your consent to set them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete any information which was stored previously using your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to your personal data being processed by Cérélia Netherlands B.V., and you have the right to data portability. This means you can send us a request to send the personal data we hold about you in a machine-readable format to you or another organisation you nominate.

Please send any request for access, correction, deletion or transfer of your personal data, or notify withdrawal of your consent or object to your personal data being processed, to We will respond to your request as soon as possible, but within four weeks.

Cérélia Netherlands B.V. would also like to point out that you are entitled to file a complaint with the national competent authority, the Dutch Data Protection Authority. This can be done at the website below.

How we protect personal data

Cérélia Netherlands B.V. takes the protection of your data seriously and applies appropriate measures to prevent misuse, loss, unauthorised access, accidental disclosure and unauthorised modification. If you feel your data is not properly secure or there is evidence of misuse, please contact our customer service on +31 184 444 800 or at